Help Centre

Find answers to common questions about using HealthLog.

Adding Medications

How do I add a medication?

Go to the Meds tab, tap 'Add Medication', then either say the name out loud using the microphone or type it in. HealthLog will fill in the details for you.

Can I take a photo of my medication box?

Yes! During onboarding or when adding medications, you can snap a photo of your medication box and HealthLog will read the details automatically.

How do I remove a medication?

Go to the Meds tab, find the medication you want to remove, and tap on it. You'll see a 'Remove' option.

How do I change the dose or timing?

Tap on any medication in the Meds tab to edit its dose, frequency, or timing.

Recording Appointments

How do I record a doctor's appointment?

Tap the record button (microphone icon) at the bottom of the screen. You'll be asked to confirm before recording starts. When your appointment is finished, tap stop.

What happens after I record?

HealthLog creates a summary of what was discussed and lists any action items (like new prescriptions or follow-up appointments) for you.

Can I listen back to a recording?

Yes! Go to the Home tab and find the appointment card, or go to Me > Past Recordings to find all your previous recordings.

Do I need the doctor's permission to record?

It's good practice to let your doctor know you'd like to record. Most doctors are happy for you to do so — it helps you remember their advice.

Health Vault

How do I upload a document?

Go to the Vault tab and tap 'Upload Document'. You can take a photo of a letter, scan, or prescription and it will be stored safely.

How are documents organised?

Documents are sorted by category — blood tests, hospital letters, scans, prescriptions, and more. You can search for any document by name.

Can I view documents later?

Yes, all your documents are stored securely and you can view them any time from the Vault tab.

Reminders

How do I set a medication reminder?

Go to the Reminders tab and tap 'Add Reminder'. Choose the medication and set the time you'd like to be reminded.

Can I set reminders for appointments?

Yes! You can set reminders for upcoming appointments too. Just choose 'Appointment' when adding a reminder.

How do I turn off a reminder?

Go to the Reminders tab, find the reminder you want to stop, and tap to delete or disable it.

Taking Photos

What can I take photos of?

You can photograph medication boxes (to add medications), hospital letters, prescriptions, blood test results, or any health document.

Do photos work on a laptop?

On a laptop, you can use your webcam or upload a photo from your files instead.

Account & Billing

How long is the free trial?

You get a 30-day free trial — no credit card needed. After that, HealthLog costs just €4.99 per month.

How do I cancel?

Go to Me > Billing to manage your subscription. You can cancel at any time and you won't be charged again.

Can I share with my family?

The family sharing feature lets you invite a family member to see your medication schedule. You control what they see.